TEKFIRM respects the privacy of our customers and visitors to our websites. This privacy policy describes how TEKFIRM handles your personal data. When you access and use the TEKFIRM website, you agree to the collection, use, transfer, storage, and disclosure of your personal data as stated in this privacy policy. This privacy policy also describes the choices available to you regarding TEKFIRM’s use of your personal information and the steps you can take to access and request your personal data. Read our privacy policy carefully to learn how we use and protect your personal information as you navigate through our website.

What personal information do we collect?

We collect various kinds of information that allows us to improve our website and user experience so that we can provide our services to you. Your personal information is all types of data that identifies you as a specific individual, such as your name, email address, phone number, address, and more.

How do we collect personal information?

We collect data directly from you whenever you give us your personal data, such as completing a form through our website, email newsletter, and other platforms related to our company. We may also collect your information through your phone calls with us or online content you post through websites or social media. We may also collect information about the domain from which you are visiting, and information regarding what pages you access.

Collected from Your Use of our Services

TEKFIRM may collect personal information for business purposes, such as customer service, service management, compliance with legal requirements, marketing, and payment processing. This information is stored anonymously, and we use it to enhance our services and website. It also allows us to track statistical data for marketing purposes. Furthermore, TEKFIRM may use cookies to help us optimize our services for you.

Personal Information Collected from Other Sources

We may obtain personal information from third parties that have collected your personal data and have the right to provide that data with us. TEKFIRM may contract with third parties who provide information to businesses and confirm information about you.

How do we use information we collect?

TEKFIRM may use your personal data for the following reasons:

  • To provide and enhance our services
  • Improve your user experience
  • Develop new services
  • Respond to your inquiries and fulfill your requests
  • For business-related purposes, such as data analysis and audits
  • To send advertisements and other promotional material about our products and services that may interest you.

Marketing Purposes

TEKFIRM may use your personal data for marketing purposes. You reserve the right to refuse to allow your personal data, such as your email address, telephone number to be used for this purpose and we will highlight this option whenever we contact you for marketing purposes. If you do not want your personal information to be used for this purpose, please let us know.

Who We Share Information With

When TEKFIRM engages with third-party sources, the disclosure of personal data is necessary to enhance our services to you. TEKFIRM ensures that these third parties protect your personal information in a manner that aligns with this Privacy Policy and with corresponding data protection laws. We may share your personal information as follows:

  • To comply with legal process or as a response to requests from public and government authorities
  • To protect our operations and protect our rights, privacy, safety or property
  • For internal business-related purposes that may involve processing your orders, providing customer service, and enhancing our services.

How does TEKFIRM process personal information?

Any personal data will be collected and processed in accordance with TEKFIRM’s current policies and applicable laws. TEKFIRM processes your personal information fairly and under applicable data protections laws. We will collect your personal data for specified, relevant and legitimate reasons. We also keep any personal information we collect as accurate and up-to-date as possible, and no longer than necessary to serve our purposes. If TEKFIRM processes your personal information for other purposes than those specified in this Privacy Policy, TEKFIRM will notify you of these changes, including the reasons for which your data will be used, and the recipients of such information.

Cookies and other Similar Technology

Cookies are a piece of technology that gives users specific information while browsing a web site. These data elements are sent from a website to your browser and are stored on your system. TEKFIRM uses cookies to improve your user experience when you return to our website. The cookie sent to your address may contain the location you have selected and any online settings chosen while you browsed our site.

Our website does not store cookies with individual names, email addresses, street addresses, credit card numbers, or phone numbers. However, we do collect any information about visits to our site that allow us to provide better customer service. This may include tracking the domains you visit and measuring the activity on the website.

Social Media Features

TEKFIRM provides social media features that enable you to share information with your social networks and engage with our brand. Using these features may result in the collection or sharing of information about you. We encourage you to review this privacy policy and the social media channels you use to ensure you understand how your information may be collected, used, and shared. You may disable these features at your convenience.

Security of Personal Information

We comply with legal requirements and use appropriate measures to protect information about you from loss, theft, unauthorized access, and disclosure. TEKFIRM will notify you if we face a security breach involving any personal data that’s stored by us. When you disclose your email address to us for any reason, you consent to receive an email notice from us if there’s a security breach unless prohibited by current data laws.

Retention Period

We reserve the right to retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law.

 

Additional Provisions

 

Children

We do not collect information from children as defined by local laws. We also do not target our website or services to children.

Your Consent and Changes

You have a right to withdraw your consent with processing of your personal data at any time. Note that the withdrawal of your consent does not affect the lawfulness of the processing before its withdrawal. The withdrawal of your consent also does not affect the processing of your personal data which is being done by us on another legal basis than your consent. We may supplement this Privacy Policy with additional information relating to a particular interaction you may have with us. Additionally, TEKFIRM may revise this Privacy Policy to reflect changes in our business practices. If we revise this Privacy Policy, we will notify you by posting the updated version on our website.

Compliance with Local Laws

This Privacy Policy is meant to guide TEKFIRM in regards to personal information collected about you. While this Policy applies to personal information generally, local laws and regulations that are applicable to TEKFIRM may require standards that are stricter than this Privacy Policy. Specific privacy policies may be adopted to address the privacy of specific jurisdictions.

Sensitive Information

Unless we specifically request or invite you to provide sensitive personal information to us as defined by applicable law, we ask that you not send us such information., In cases where we may request or invite you to provide sensitive personal information, we will only process sensitive personal information you provide with your express consent.

Compliance

TEKFIRM will use a self- assessment approach to verify compliance with this Privacy Policy and periodically verify that it is accurate and comprehensive regarding the information intended to be covered.

Questions

If you have any questions or concerns about this Privacy Policy, the privacy practices of TEKFIRM, our collection or use of your personal information, or you wish to access your personal information, please contact us. If we need or are required to contact you concerning any issue or event that involves this Privacy Policy, then we will do so using the email address, telephone number, or physical mailing address we have on file for you.

Disclaimer

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.